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SINGLE YARN
Single yarn consists of fibres held together by a small amount of twist; or fine threads held together with or without twist; or narrow strips of material; or synthetic bundled threads of sufficient thickness for use as yarn (single). Single yarn of the spun type, made from many short fibres, also requires twisting.
TWISTED YARN
After yarn is spun it is not strong enough for use in furniture fabrics, curtains, bathroom, bed, table or kitchen linens. In many cases, threads are twisted together to make the yarn stronger. These twisted threads are used as the basis for the fabrics. Twisted yarns result in a stronger end-product, which is more durable than single-yarn woven products.
Combed yarns undergo an additional process step after carding, which ensures that:
- Short fibres are removed
- The fibres are more equally spaced than with carding alone
These properties lead to a better end-product:
- Softer and more uniform
- Better sheen and more beautiful colours
- More absorbent
- Less pilling
- More durable
Indanthrene dyed fabrics are suitable for intensive use and have excellent colour retention. Maximum protection against light, washing and bleaching.
Reactive dyed fabrics offer good protection against light, but cannot be bleached and are not resistant to chlorine.
There is no minimum order quantity for products available from stock. In our online catalog, you can find all our stock products.
There is a minimum order quantity for custom-made products. Contact our sales department for more information.
Cotton percale has a minimum thread count of 200 per inch.
Percale refers to weave densities and yarn finenesses in excess of that of regular cotton (which has a thread count of 144 per inch processed).
1. Polyester hollow fibre
2. Duck feather and goose feather
1. Polyester hollow fibre
Hollow fibres provide a light, comfortable and warm duvet that offers sufficient protection in the form of layers of air between the fibres.
A polyester duvet is also easy to maintain and cheaper than a feather duvet. Additionally, it is hypoallergenic.
2. Duck feathers
Duck feathers are larger than goose feathers and provide more insulation and warmth. Both duck feathers and down provide good ventilation.
50% cotton - 50% polyester bedlinen
Is more durable thanks to the polyester fibre and less expensive than 100% cotton bedlinen, easy to maintain and less prone to shrinkage.
100% cotton
Cotton has good moisture absorption.
Load ratio
1 kg of textiles / 12 l of machine capacity
1 kg of textiles / 4 to 5 l of softened water
Washing process
Pre-wash:
15 min at 35 °C (higher temperatures can fix gluing agents)
pH = neutral
Be sure to add a good wetting agent
Optionally: gradually increase the temperature up to 50 °C
A 2-bath process is preferred over a 1-bath process
Main wash:
15 min at 85 °C
pH 6–7 after the final rinse (for optimal mangling)
Press extraction: > 50% residual moisture
Machines
Washer-extractor is preferred over a tunnel washer.
Mangling
Immediately after pressing – the linen must remain sufficiently moist
28 m/min
175 °C
25 bar
Residual moisture: 2 – 3 %
Always test with a few sheets first before mangling the entire batch – high temperatures can fix residues of synthetic sizing agents. If necessary, rewash before mangling.
All interior decoration fabrics are fire-retardant. a certificate can be provided upon request. for further questions, please contact our sales department.
Shipping Costs
A flat-rate surcharge of €15.00 is charged for each order.
Payment Terms
The following payment methods are accepted:
Visa and MasterCard credit cards
KBC/CBC Pay
Belfius Direct Net
Apple Pay
Confirmation of Your Order
After placing your order, you will receive an email containing a link to your order confirmation.
Countries and Delivery Area
Delivery is only available within Belgium.
In all cases, delivery will take place once the complete order is in stock and full payment has been correctly received.
Your orders are prepared and shipped within 3 to 4 days (excluding weekends and public holidays).
Once your order is ready, you can expect the following delivery times, depending on the selected carrier:
DHL, Bpost, PostNL, DPD – 3 to 4 days
Delivery times are not binding and are provided for information purposes only.
A delay cannot give rise to cancellation of the order or to any compensation or penalty.
Tracking Your Delivery
You will be informed by email once your order has been shipped.
This email contains a tracking number, allowing you to follow each step of the delivery.
Right of Withdrawal and Refund
The buyer has a period of 14 calendar days from the delivery date to exercise the right of withdrawal and return the product to the seller for exchange or refund, without penalty, except for return costs.
Products will not be taken back or exchanged if they have been washed or used.
To validate your return, products must be returned clean and neatly folded.
Return Procedure
Within 14 calendar days, please contact us by email (info@dwl.be) and state the reason for the return as well as your order number so that we can arrange the return.
After receipt and inspection of the returned products, the purchase amount, minus the return costs, will be refunded within 14 days to the account linked to the bank card used for the purchase or to the PayPal account used for payment.
GENERAL TERMS AND CONDITIONS OF ONLINE SALE
In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, also known as L.C.E.N., users and visitors of the website www.dwlhome.com are informed of the following:
Legal information:
Legal form: NV
Company name: De Witte Lietaer International Textiles
Address: Julien Cagniestraat 24, 8930 Menen
Tel.: +32 (0)56 43 02 11
Capital:
Registration:
VAT number: BE 0878 742 103
Email address: info@dwl.be
Publishing director: Hubert THAURY
The publishing director is a legal entity.
Website designer: LIKE A VIRGIN
Contact webmaster: LIKE A VIRGIN
Website host: LIKE A VIRGIN
The following online sales conditions are agreed between, on the one hand, the company De Witte Lietaer International Textiles, hereinafter referred to as “the Seller”, and on the other hand, any natural or legal person wishing to make a purchase via the website www.dwlhome.com, hereinafter referred to as “the Customer”. Before placing an order on the website, the Customer must always read the conditions below. Any purchase made via the website implies unconditional acceptance of these conditions.
Article 1. Product range offered (order)
The products displayed on the website are clearly described and indicate their main characteristics (quality, colour, size, price, etc.). Without prior notice, the Seller always reserves the right to modify the product range. The photographs and images of the presented products have been prepared with care but are not binding on the Seller.
Any order placed on the website constitutes a distance contract between the Customer and the Seller.
During the different steps of the ordering process, the Customer may review the details of the order and the total price and correct any errors before confirming the order and thereby expressing acceptance.
Payment of the price of the products makes the order final and the Seller may no longer make changes afterwards.
The sale is only considered final after the Seller has sent the Customer an email confirming acceptance of the order and after the Seller has received full payment.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute regarding payment of a previous order or who, in the Seller’s opinion, presents a risk.
All information provided by the Customer remains solely under his responsibility and any irregularities caused by him cannot be attributed to the Seller if the Seller is unable to execute the order properly.
Presentation of the products
In order to enable the Customer to know the products he wishes to purchase before ordering them, the Website presents the characteristics of the products offered for sale. The Website describes in particular the specifications, illustrations and indications of the dimensions or capacity of the products. The choice and purchase of a product remain solely the responsibility of the Customer. The photographs and images on the Website are intended to illustrate the products offered for sale and are not contractually binding. The Customer is invited to consult the description of each product to know its characteristics and specific features, particularly with regard to the desired characteristics and size.
Unavailability of products
The Seller undertakes to fulfil orders placed via the website within the limits of available stock. Information regarding product availability is provided at the time the order is placed. In exceptional cases, a product indicated as available on the website may no longer be available after the order has been definitively registered.
If one or more ordered products are not available within the indicated timeframe, the Seller undertakes to inform the Customer as soon as possible by email.
The order will be automatically cancelled and refunded as soon as possible, and at the latest within fourteen (14) days after payment of the amounts due, unless the Customer expressly wishes to convert the order into a replacement product recommended by the Seller.
No fees will be charged for such cancellation, since the Seller cannot under any circumstances be held liable for products being out of stock. The Customer may not claim cancellation compensation beyond full reimbursement of the order.
Article 2. Prices
The prices of the goods are those applicable on the day of the order. They are expressed in euros and include VAT. These prices exclude shipping costs. An additional amount of 15.00 euros is charged for each order. The Seller reserves the right to modify its prices at any time.
The price of the purchased Products must be paid in cash and in full on the day the Customer places the order. The Seller is not obliged to deliver the Products ordered by the Customer if the price has not been paid in full in advance.
Article 3. Payment terms
All orders must be paid before delivery. Payment can only be made by credit card via the MOLLIE PAYMENTS system.
Online payments can only be made using a bank card. The Customer agrees that the total amount due will be debited from his account at the time of ordering. The following bank cards are accepted for online payments: Bancontact, KBC/CBC payment, Belfius Direct Net, Klarna.
Online payments by bank card are processed via the secure payment system of MOLLIE. The payment request is sent in real time to MOLLIE’s secure payment system. MOLLIE verifies the validity of the bank card and confirms registration of the payment by providing a transaction number or indicating that the transaction has been refused.
After validation of the payment by MOLLIE, the order is accepted by the Seller, who confirms acceptance by email to the Customer.
The Customer undertakes to personally use the bank card of which he is the holder. In the event of fraudulent use, the Seller cannot be held liable. In the absence of sufficient funds or in the event of refusal by the banking institution, the order is automatically cancelled and the Customer is informed by email.
Article 4. Retention of title
The products remain the property of the Seller until full payment of the price, including transport costs, by the Customer.
The content of the website www.dwlhome.com is the property of the Seller and its partners and is protected by French and international intellectual property law.
Any full or partial reproduction of this content is strictly prohibited and may constitute copyright infringement.
Article 5. Delivery
All orders via the website www.dwlhome.com can only be delivered within Belgium. Deliveries are made to the address provided by the Customer on the order form. Orders are carried out by a third party. The indicated delivery times are not binding but are given for information purposes only. A delay cannot give rise to cancellation of an order, nor to damages or penalties.
The Seller undertakes to make every effort to deliver the products ordered by the buyer within the delivery times indicated on the Website.
Delivery of the Product(s) is made to the address indicated by the Customer on the Website.
If it is impossible to deliver the Product(s) to the address indicated by the Customer, the Customer must follow the procedure communicated by the carrier to agree on another delivery date.
If delivery is impossible, particularly due to an incorrect or incomplete address, the Products may be returned to the Seller and reshipped at the Customer’s expense.
The Customer must ensure that the delivery address is accessible to delivery personnel and that there are no obstacles preventing delivery to his residence.
Any additional costs related to delivery, such as the use of a lifting platform, are borne by the Customer upon presentation of an additional quotation.
In case of cancellation of the order after an unsuccessful delivery attempt, the Customer must pay, in addition to the original delivery costs, the return costs corresponding to the actual shipping costs.
Delivery is carried out by a carrier or by parcel post, at the Seller’s discretion.
In the event of an incident during transport, it is the Customer’s responsibility to refuse delivery of the Product(s) or to clearly and explicitly state reservations regarding the condition of the Product(s) on the delivery note. The Seller will, as soon as possible and at its own expense, replace the delivered products whose visible defects or non-conformity have been duly demonstrated by the Customer.
If delivery is made to a pick-up point, the Customer has 7 days to collect the parcel. If the parcel is not collected within this period, it will be returned to the Seller and reshipped. The return shipping costs are borne by the Customer.
Article 6. Right of withdrawal
The buyer has a period of 14 calendar days from delivery to exercise his right of withdrawal and return the product to the Seller for exchange or refund without penalty, except for return costs. For this purpose, the buyer must contact the Seller within 14 calendar days by email at info@dwl.be to arrange the return.
In accordance with the law, the Customer has a withdrawal period of fourteen (14) days from delivery of the products to return them for refund. The Customer may return the purchased product(s) within the above-mentioned period without giving reasons, with the delivery note date serving as proof.
To exercise the right of withdrawal, the Customer must notify the Seller of his decision to withdraw from this contract either by letter to the Customer Service postal address or by email via the “Contact” section.
The Seller will send confirmation of receipt of the withdrawal request by email.
To comply with the withdrawal deadline, it is sufficient for the Customer to send the request before the withdrawal period expires.
Only the Customer may exercise the right of withdrawal. This right may not be exercised by the recipient of the order.
Article 7. Force majeure
In accordance with Article 1218 of the Civil Code, the Seller cannot be held liable in the event of force majeure, defined as any external, unforeseeable and irresistible event within the meaning of the law.
Article 8. Regulation on the protection of personal data - GDPR
The Seller undertakes to respect the privacy of all users of its website and to ensure that personal data is treated confidentially. All information, of whatever nature, is confidential. All information concerning the buyer is subject to the provisions of Law No. 78-17 of January 1978, as amended by the law of June 2018. In this context, the buyer may request access to, correction or deletion of his information by sending a letter to: De Witte Lietaer International Textiles nv, Julien Cagniestraat 24, 8930 Menen.
Article 9. Cookies
The website www.dwlhome.com uses cookies. These are small data files sent by the website to your browser in order to recognise it during visits. Cookies also make it possible to recognise buyers when they return to the website. Cookies help the website better respond to the buyer’s wishes and preferences. The buyer has the right to give prior consent to the storage of information, to refuse it, or to withdraw previously given consent.
Article 10. Disputes
Any dispute relating to the interpretation and performance of these general terms and conditions of online sale is subject to French law. In the event of a dispute, the matter shall be brought before the Commercial Court of Kortrijk.
